Channel Plan · Day 14 · B2B · ProGuard Services
Your Lead
Generation Plan.
Built around the highest-intent channels for local service. Every dollar traceable to a job.
$24k/mo
Total Budget
5
Active Channels
$48 CPL
CPL Target
140 / mo
Lead Vol Target
Co-Pilot
MH1 Lead
Google Search
Branded + Non-Brand High Intent
Primary
Current Share
72% of leads
Highest-intent channel — 72% of current leads originate here. Branded bidding is efficient and locked. Non-branded copy needs a full refresh around speed + trust differentiation.
Google PMAX
Search · Display · Maps · YouTube
Launch
Competitors are running PMAX. Service businesses with solid conversion data see consistent CPL improvement from automated local intent capture across Google's full inventory.
Meta — Lead Gen
Homeowner + Property Manager Audiences
Restructure
Budget / mo
$2k rebuild phase
+ Retargeting
Site visitors
Current Meta spend has $112 CPL and poor Set rate — wrong audience, no lead form, awareness objective. Full pause and rebuild before scaling. Lead gen forms + homeowner targeting is the reset.
SEO + Google My Business
Local Pack Ranking · Long-Tail Inspection Queries
Build
GMB Priority
20 photos · 15 reviews
GMB profile optimized by Day 10. SEO traction in 60–90 days. Local pack ranking for "mold testing [city]" is the primary organic goal — high-intent, zero cost per click.
CRM / Email Nurture
Lead Follow-Up · Callback Cadence · Referral
Enabling
Budget / mo
~$500 platform
Current Callback
4.2 hrs avg
4.2-hour average callback time is the biggest lead-kill in the funnel. Automated instant reply + routing rules + day 1/day 3 follow-up sequences fix this before we scale ad spend.
Funnel blocker identified: The 4.2-hour average callback time is killing Lead→Set conversion. CRM sequences go live in Week 1 — before any ad spend scales. The goal is a 60-minute callback SLA.
Brand 25%
Non-Brand 46%
PMAX
Meta
SEO
Google Search (Branded)
$6k
Google Search (Non-Brand)
$11k
| Channel |
30 Days |
60 Days |
90 Days |
| Google Search |
Ad copy refresh — speed + trust angle. Branded bid locked. Non-branded restructure complete. |
Keyword expansion. Negative keyword audit. New ad extensions and sitelinks live. |
CPL hitting $48 target. Full conversion tracking audit complete. Scaling budget to volume. |
| PMAX |
Launch with $3k budget. Asset groups built by service type. Conversion data flowing into campaigns. |
Optimize by asset performance. Expand budget if CPL is below $48. |
PMAX contributing 25%+ of lead volume at target CPL or budget redirected. |
| Meta |
Pause current campaigns. Rebuild with lead gen objective and homeowner/property manager audience. |
First 50 leads from Meta evaluated. Quality vs. Google compared. CPL and Set rate reviewed. |
Decision: scale if CPL $65 confirmed at acceptable Set rate, or redirect budget to Search. |
| SEO / GMB |
GMB fully optimized. 15 new reviews requested from past customers. Core pages audited. |
4 local content pieces published. Internal linking structure built out. GMB Q&A populated. |
Ranking in local pack for 3 core terms. Organic leads trackable in GA4. |
| CRM / Nurture |
Lead routing rule live: 60-min callback SLA. Instant reply sequence built and deployed. |
Post-job review request automated. Referral sequence live at day 30 post-job. |
Full nurture program running. Callback rate and Lead→Set tracked weekly in dashboard. |
Single job
Health-triggered
Inspection referral
Decides fast
Angle
Speed + trust + same-day response. They want to know you can come fast and that you know what you're doing. Callback SLA is critical.
Channels
Google Search ("mold testing near me"), PMAX, CRM instant reply
Hooks
"Same-day response." · "Certified. Local. Fast." · "Know for sure by tomorrow."
5+ units managed
Repeat partner need
Commercial capacity
Longer decision cycle
Angle
Professional, thorough, commercial capacity. They need a reliable vendor they can trust with multiple properties. Nurture matters more than urgency.
Channels
Google non-branded, Meta property manager targeting, CRM nurture sequences
Hooks
"Trusted by property managers." · "Commercial capacity, local team." · "Regular inspection programs available."
Creative Funnel Map · Ad Format × Stage
TOF · Awareness
Formats: Google Display, YouTube pre-roll, Meta awareness static
Angles: Local authority, problem/solution ("Found mold?"), brand story, certification proof
Goal: Build local brand recognition, prime high-intent search behavior
MOF · Consideration
Formats: Google RSA, review-overlay static, testimonial video, GMB posts
Angles: Customer reviews, response speed, certification, "trusted by X homeowners"
Goal: Build trust, differentiate from competitors, drive form/call
BOF · Conversion
Formats: Urgency RSA, PMAX product groups, landing page CRO, retargeting static
Angles: Response time guarantee, limited availability, urgency offer, direct CTA
Goal: Drive form submission or call — maximize Lead→Set rate
Copy & Hook Strategy
Driven by high-intent lead behavior, call recordings, VoC data, and GMB review signals. Refreshed quarterly based on seasonal demand patterns and performance learnings.
Motivator 1: Speed + responsiveness — "Someone who actually calls back"
Motivator 2: Trust + credibility — certifications, local reputation, reviews
Motivator 3: Urgency — health concerns, inspection deadlines, pre-sale
Motivator 4: Local authority — "Trusted by X homeowners in [area]"
Creative Mix Target
Balanced between new concept testing and iteration on proven RSAs and landing page variants. Prevents ad fatigue while compounding what works.
Iteration on Winners30–50%
Format Balance
Google RSA
PMAX Assets
Landing Pages
Meta Static
Video Testimonial
Creative Scorecard
Creative tied to pipeline KPIs — not just ad metrics.
CPL impact per creative concept
Lead→Set rate by ad creative angle
Pipeline value sourced per creative
Landing page CVR by message variant
Fatigue Monitoring
Signals that trigger RSA or landing page refresh.
CTR drops 20% WoW → new RSA variant
CPL +20% above target → concept refresh
Lead→Set drops below 28% → LP audit
Ad strength "Poor" → rewrite triggered
Concept → Production Pipeline
How ideas move from insight to live ad copy.
1Insight — call data + reviews + VoC
2Brief — hook, message, landing page CTA
3Production — RSA copy, LP variant, visual
4Test — live, scored against CPL + Set rate
Channel-Specific Creative Strategy
Google Search + PMAX
RSA copy with urgency + authority hooks. 3 headline variants per ad group. PMAX asset groups by service type. Landing page per campaign theme for Quality Score.
Meta Lead Gen
Static image with trust signals + review count. Urgency angle ("Same-day appointments available"). Lead form pre-filled to reduce friction. Test video testimonial format.
GMB + Local Content
Weekly GMB posts with seasonal angles. Respond to all reviews within 24 hrs. Photo assets: job completion, team, certifications. Posts drive organic call clicks and map ranking.
◈ Media Plan System
| Channel |
Deliverable |
Frequency |
Owner |
| Google Search + PMAX |
Campaign management, bid strategy, keyword expansion, conversion tracking audit |
Weekly |
Co-Pilot (Paid Search) |
| Meta |
Campaign restructure, creative briefs, lead quality review vs. Search |
Bi-weekly |
Co-Pilot (Paid Social) |
| SEO + GMB |
Local optimization, content briefs, review management, GMB updates |
Monthly |
Co-Pilot (SEO) |
| CRM / Nurture |
Sequence builds, lead routing rules, callback SLA tracking |
Weekly |
Co-Pilot (CRM) |
| Reporting |
Weekly lead report (CPL, Set rate, volume by channel) + monthly pipeline review |
Weekly / Monthly |
Co-Pilot Lead |
| Media Plan |
Media Plan defined: planned spend, channel allocation, CPL targets, and pipeline revenue benchmarks set before execution begins |
Per Engagement |
Co-Pilot Lead |
| Pacing Framework |
Plan vs Actuals tracked weekly across spend, pipeline revenue, CPL, and lead acquisition volume |
Weekly |
Co-Pilot Lead |
Weekly Pulse
What we track every 7 days
- ·CPL by channel vs. target
- ·Lead-to-Set rate (callback SLA)
- ·PMAX asset performance mix
- ·Pipeline volume by source
- ·Optimization log updated
Decision Rules
When we act vs. wait
- ·CPL +20% above target → creative / keyword audit
- ·Lead→Set rate drops below 28% → callback SLA review
- ·PMAX underperforms Search by 30%+ → cap PMAX budget
- ·CPL < $55 sustained 14 days → scale Search spend 20%
Reporting Cadence
How you stay informed
- ·Weekly lead report — CPL, Set rate, volume by channel
- ·Bi-weekly sync — walk through pipeline health
- ·Monthly Vercel dashboard — live at all times
- ·QBR every 90 days — full pipeline review + next quarter
- ·Weekly Vercel report: pacing vs plan, AI insights, creative performance, action items
- ·Always-On platform health monitoring with severity-scored alerts
Right After Today
- ✓Scope confirmed + co-pilots activated
- ✓CallRail + CRM tracking confirmed
- ✓Callback SLA protocol documented
- ✓Search campaign structure rebuilt + bids set
Month 1 Success Looks Like
- ◎CPL at or below $65 target
- ◎Lead→Set rate above 36%
- ◎Callback average under 2.5 hours
- ◎Pipeline growing with qualified commercial leads
Systems You'll Have Access To
Weekly Reporting System
Standardized Vercel report every week. Executive summary, creative performance, paid social, paid search, CRM, and action items. AI-supported insights throughout.
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Client Performance & Planning System
Pacing vs plan at the top of every report. Creative fatigue monitoring, budget allocation view, weekly narrative continuity.
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Always-On Platform Health
Daily monitoring of pixel integrity, feed health, spend anomalies, and ad disapprovals. Severity-scored and mapped to actions.
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Media Plan System
Single source of truth for budget, channel allocation, and performance benchmarks. Plan vs Actuals tracked weekly.
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Zero churn since launch · 100% trial-to-hire rate · Month-to-month, cancel anytime. We earn the relationship every month.